Privacy Policy

1. Introduction

At Ogow API, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document processing and identity verification services, website, and APIs (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our Services, or otherwise contact us. This information may include:

• Name, email address, and contact details
• Billing information and payment details
• Account credentials
• Usage data and preferences

2.2 Information Processed Through Our Services

When you use our document processing and identity verification Services, we may process various types of information contained in the documents you submit, including:

• Identity document information (e.g., passport, ID card)
• Biometric data (e.g., facial images for verification)
• Personal details contained in submitted documents

We process this information solely for the purpose of providing our Services to you or your organization.

2.3 Automatically Collected Information

When you access or use our Services, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and operating system
• Usage statistics and patterns
• Log data and error reports

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and managing your account
• Responding to your inquiries and providing customer support
• Sending administrative information, updates, and security alerts
• Monitoring and analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues or fraudulent activities
• Complying with legal obligations

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

For information processed through our document verification Services, we typically retain this data for a limited period as specified in our service agreements or as required by applicable laws and regulations.

Important: We do not store any documents you upload or process while using our API playground. These documents are processed in memory and are immediately discarded after the processing is complete.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Monitoring for suspicious activities
• Employee training on data protection and security practices

6. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your information for any other purpose with your consent.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our servers may be located outside your country of residence. By using our Services, you consent to the transfer of your information to countries that may have different data protection rules than your country.

We take appropriate measures to ensure that any such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this Privacy Policy.

9. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@ogowapi.com